Shipping policy
Shipping Policy
Thank you for shopping with Blacktop Products & Design Ltd.! Below are the details of our shipping policy.
1. Shipping Rates & Delivery Estimates
Shipping rates and estimated delivery times are automatically calculated during checkout based on your shipping address and chosen shipping method.
2. Order Processing Time
Orders are processed within 5-10 business days. Orders placed after 5 pm EST or on weekends/holidays will be processed the following business day.
3. Shipping Locations
We are based in Canada and currently offer shipping to the following locations:
- Canada
- United States
- Australia
Please note that we do not ship to P.O. Boxes or APO/FPO addresses.
4. Shipping Costs
Shipping costs are automatically calculated at checkout based on your delivery location and the shipping method you choose.
5. Tracking Your Order
Once your order is processed and shipped, you will receive a confirmation email with tracking information so you can monitor your order’s progress.
6. Lost or Damaged Items
If your order is lost or arrives damaged, please contact us at https://store.blacktopwrenchworks.com/pages/contact within 3 days of receiving the shipment. We will work with you to resolve the issue.
7. International Shipping (Canada to the US/Australia)
For orders shipped from Canada to the United States and to Australia, please be aware that customs duties and taxes may apply. These charges are the responsibility of the customer. Please check with your local customs office for additional details before placing an order.
8. Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page.